Big selection of quality travel trailers. No motorhomes. Very knowledgeable and friendly. Will continue to go there for service even though they are not original dealer. Propane filling.
I'd have to say the staff is the best out of an RV dealer in PA. Very good quality service and always friendly with fair pricing. Highly recommended!
I purchased an RV over 5 yrs. ago and the former owners had it serviced with Pocono RV so I agreed to continue that service and have had, up until this month excellent service and experiences. I recently had an inspection and needed several issues either diagnosed or potentially fixed. In the past, it was not a major issue to mention those items when bringing the unit for inspection. Unfortunately, Pocono RV refused to even listen to any of the problems and claimed, "We are understaffed and I was only there for 'inspection'". I was disappointed and some of the issues will not be resolved before my family and I leave for a holiday camping trip. I will be looking for other service options in the future.
They fixed our hot water heater twice and we didn't buy the RV there. No complaints for their service dept
We purchased an Outback from Jim at Pocono RV a month ago. From the beginning to the end of the transaction we could not be more pleased with the professionalism and support received from all staff. We would definitely recommend anyone in the market for an RV to give them a chance. We found them to the best value after doing some shopping. Service after the sale has been timely and exceptional! Jim even returned our call when he was on vacation, now that's service. What more could you ask for?!?
Pocono Rv is a US Car Dealer based in Wind Gap, New Jersey. Pocono Rv is located at 489 Bushkill Plaza Ln, Wind Gap, PA 18091, USA.
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